MySLC Help

Upcoming MySLC maintenance & upgrade

Routine maintenance and upgrades on MySLC will take place, Monday, July 1st. Expect scattered periods where MySLC will be unavailable during the course of that day. Note that this intermittent downtime will also impact the log in functionality for services that use MySLC for authentication (e.g., Nelnet payment portal, Health & Wellness patient portal, the Housing Director system). Please make a note of this date and plan accordingly.

This newest version of the MySLC software includes some new and updated features. Along with the update, MySLC will also be getting a new look and feel. Once the upgrade is complete, watch your email for information about those changes.

Questions? Click "Submit a request" next to your name at the top of this screen or email

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What is MySLC Help?

MySLC Help is a website that has two areas: Knowledge Base, which is full of articles and FAQs, and Community, a space where you can post tips, feature requests, and more.

If you experience a problem when using MySLC, have a question, or want to share a suggestion, you can send a message to the Web Services Team through MySLC Help by clicking "Submit a request" next to your name at the top of this screen. You must be signed in to submit a request and to see the full list of articles and community posts. To sign in:

  1. Click "Sign in" at the top of this page.
  2. You will be directed to MySLC where you can log in with your usual MySLC username and password.
  3. You will be automatically returned to this page after logging in.

We hope that MySLC Help will be a resource for all members of campus to find answers to their questions and find out about new ways they can make use of MySLC. MySLC Help will also streamline our support, allowing us to respond more quickly to user concerns and gauge what's most important to our community.

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